Your Madison County Water Facilities Board staff is always here to help you. Whether you need assistance with a bill or a question about your usage, we are here to serve you. Stop by and see us during our office hours!
Business Personnel
| Manager | Rod Reynolds | Rod began working in 1997 and became the manager in 2004. Rod holds a Grade III water operators license and a plumbing inspectors license. Rod is also a certified backflow assembly tester and repair technician. |
| Office Manager | Patti Cline | Patti began work at the facilities board in 1979. Patti holds a Grade III water operators license and plumbing inspectors license. |
| Service Manager | Floy Bob Cartmell | Floy began work at the facilities board in 1993. Floy holds a Grade III water operators license and a plumbing inspector license. Floy is also a certified backflow assembly tester and repair technician. |
| Water Operator/Serviceman | Don Crow | Don began work at the facilities board in 1995. Don holds a Grade II water operators license and a plumbing inspectors license. Don is also a certified backflow assembly tester and repair technician. |
| Construction Supervisor | Gary Usrey | Gary started working for the facilities board in 1998. Gary has a Grade II Water operators license and a plumbing inspectors license. Gary is also a certified backflow assembly tester and repair technician . |
| Water Operator/Serviceman | Johnny Cornelison | Johnny started at the facilities board in 2002. Johnny has a Grade III water operators license and a plumbing inspectors license. Johnny is also a certified backflow assembly tester. |
| Water Operator/Construction | Jeff Houston | Jeff started working for the facilities board in 2006. Jeff has a Grade III water operators license and a plumbing inspectors license. Jeff is also a certified backflow assembly tester. |
| Water Operator/Construction | Kole Robinson | Kole began work for the facilities board in 2020. Kole has his plumbing inspectors license and is a certified backflow assembly tester and repair technician. |
| Water Operator/Construction | Caleb Montgomery | Caleb started working for the facilities board in 2022 and has his plumbing inspector license. |
| Assistant Office Manager | Baleigh Burnett | Baleigh began work at the facilities board in 2020 and holds a plumbing inspector license. |
| Office Clerk | Amanda Marshall | Amanda began work at the facilities board in 2023. Amanda also holds a plumbing inspectors license. |
| Office Clerk | Sydney Ferguson | Sydney began work at the facilities board in 2023. Sydney also holds a plumbing inspectors license. |
Meet the staff
